Shipping Policy

Article 1 (Scope of Application)

This shipping policy (hereinafter referred to as "this policy") This document sets out the terms and conditions for delivery of products from the online store (hereinafter referred to as "this site") operated by SEJOSA ® (hereinafter referred to as "our company").

Article 2 (Delivery area)

We deliver products throughout Japan. Please contact us separately for overseas delivery.

Article 3 (Delivery company)

We ship products using the following shipping companies:

[Delivery company name 1]
[Delivery company name 2]
[Delivery company name 3]

The delivery company will be selected depending on the product and region.

Article 4 (Delivery method)

Shipping Method You can choose from one of the following shipping methods.
- Standard shipping
- Express Delivery
- In-store pickup (where possible)
Shipping costs Shipping costs vary depending on the size and weight of the product and the delivery area. Detailed shipping costs can be viewed during the purchase process.

Article 5 (Delivery days)

Order Processing Time Items are usually shipped within [specific number of days] after your order is placed. Shipping may be delayed during peak periods or special events.
Delivery Times After your product has been shipped, the delivery times are as follows:
- Kanto region: Approx. [number of days] days
- Kansai region: Approximately [number of days] days
- Other areas: Approximately [number of days] days

Article 6 (Tracking Service)

Once shipped, you will be provided with a tracking number, which you can use to check the delivery status.

Article 7 (Delay in Delivery)

Delivery may be delayed for the following reasons:

bad weather
traffic congestion
Delivery company circumstances

If a delay occurs, users will be notified promptly.

Article 8 (Notes when receiving)

Recipient Verification The item must be received by the designated recipient.
Refusal to accept delivery If there is a problem with the product or if the wrong item has been delivered, you can refuse to accept the delivery. In this case, please contact us immediately.

Article 9 (Shipping Costs)

Flat rate shipping The shipping rates shown apply. However, if we have a special promotion, the shipping rates may change.
Return shipping costs In principle, the user is responsible for the shipping costs for returns. However, in the case of defective products or incorrect delivery, we will cover the costs.